We had a nice looking hotel experience, but it felt more like a venue for rowdy teenagers than a calm getaway. The food was tasty, but the noise made it hard to truly enjoy ourselves. Overall, I might not choose to return, sadly.

I loved the cozy Luxury King Room—soft beds that felt like clouds! Plus, the location was spot on, right near great spots like the Library Bar and Reign. Couldn't get enough of the local dining scene, particularly Canoe Restaurant & Bar nearby.

Consider requesting a room with a quieter location, as street noise can be disruptive during busy times.

The bed was incredibly comfortable making it hard to get up in the morning and I really appreciated the staff who were always polite and helpful even when we checked in late at night

It wasn't exactly cheap but I guess you pay for quality

Request a room away from any pets for allergy sensitivity, as pet dander may linger despite assurances.

The room was completely unrenovated and felt worn out. The bathroom was so tiny that it was difficult to move around. Additionally, in-room dining services were only available at inconvenient hours, ruining any chance for a late-night snack after exploring the city.

During my visit, the staff made my partner and me feel special for our silver anniversary, adding thoughtful touches to our room. We enjoyed the convenient location, which allowed us to walk to local attractions. The dining options were varied, making it easy to choose between a fine dinner or a more relaxed meal.

I did notice that the indoor pool area felt cramped at times, making it hard to find a comfortable spot.

I had a clean room which was nice after a long day. The service in the Library restaurant was superb, they really pay attention to detail.

It wasn't exactly cheap, but you get what you pay for, I suppose.

While the art deco ambiance created a lovely atmosphere, the experience fell short when considering the room's discomfort and outdated features. Despite a stellar dining experience, including amazing local dishes, our luxurious expectations didn't align with the reality of a cramped bathroom and overall dated feel. Unfortunately, the customer service experience left much to be desired.

The hotel boasts a stunning location with beautiful architecture and friendly staff. However, the small, outdated room and poor soundproofing made for an uncomfortable stay. While the amenities were nice, the overall experience didn't quite meet expectations.

We had a great stay! The spacious deluxe king room was recently updated and had a huge shower. The pool and health club were perfect for unwinding after a long day. The location is a dream—just steps from Union Station and major attractions!

Felt special, nothing to complain about.

Check-in chaos

Check-in was a total mess! We booked for 5 but got shoved into a room with only 2 beds. After arguing, we finally got a bigger room. The staff was overwhelmed and it took too long to sort out. The snack bar was decent though, and the vibe was nice. I just didn't expect such a hassle for a big-name place.

The room layout was perfect for our son, allowing him to have his own space with the rollaway bed and a separation by a wall. Plus, the two TVs were a lifesaver, we could all watch our own shows without any fuss.

It wasn’t cheap, but you get what you pay for.

my stay was fantastic! the location was perfect, just steps from union station, and the cozy luxury king room made me feel right at home.

check-in process was frustratingly slow.

i recently stayed for 1 night and the experience was wonderful. this historic hotel exuded charm and luxury, and the spacious luxury king room was super cozy and well-equipped. the staff were friendly and attentive, making my stay truly relaxing.

the wifi was overpriced at $15.